Forum Discussion
Live captions not working in Teams (Potentially widespread issue?)
Hi all, hope you can help. I work for a local council in the UK's IT department and we were looking into why a particular user couldn't get live captions to work in Teams meetings/calls. All...
- The issue is now resolved. It was fixed by Microsoft.
This was updated in the Microsoft Admin Message Center last week. May be what's causing the issue even though it says it won't affect anything for 60 days-
Message Summary
Updated January 14, 2022: We have updated the content below to provide additional clarity. Thank you for your patience.
Today, we are excited to announce Microsoft Teams Premium. Built on the familiar, all-in-one collaboration experience of Microsoft Teams, this new offering makes every meeting from 1:1s to large meetings, to virtual appointments to webinars more personalized, intelligent, and protected. Unlike the disconnected experience and costs of multiple point products or add-ons, with Teams Premium you get everything you need for just one low price.
As part of the Teams Premium announcement, these existing features will move to Teams Premium, and will be still open for everyone for a grace period of time:
Live translation of captions – available to all until 60 days after Teams Premium General availability.
Custom together mode scenes - available to all until 30 days after Teams Premium General availability.
Timeline markers in Teams meetings recordings (join/leave meetings)- available to all until 30 days after Teams Premium General availability.
Virtual Appointments - available to all until 30 days after Teams Premium General availability.
SMS notifications
Organizational analytics in Admin Center
Scheduled queue view
Teams Premium will be generally available in February.
Message Summary
Updated January 14, 2022: We have updated the content below to provide additional clarity. Thank you for your patience.
Today, we are excited to announce Microsoft Teams Premium. Built on the familiar, all-in-one collaboration experience of Microsoft Teams, this new offering makes every meeting from 1:1s to large meetings, to virtual appointments to webinars more personalized, intelligent, and protected. Unlike the disconnected experience and costs of multiple point products or add-ons, with Teams Premium you get everything you need for just one low price.
As part of the Teams Premium announcement, these existing features will move to Teams Premium, and will be still open for everyone for a grace period of time:
Live translation of captions – available to all until 60 days after Teams Premium General availability.
Custom together mode scenes - available to all until 30 days after Teams Premium General availability.
Timeline markers in Teams meetings recordings (join/leave meetings)- available to all until 30 days after Teams Premium General availability.
Virtual Appointments - available to all until 30 days after Teams Premium General availability.
SMS notifications
Organizational analytics in Admin Center
Scheduled queue view
Teams Premium will be generally available in February.
Learn more about Teams Premium here: Introducing Microsoft Teams Premium, the better way to meet.
Message Summary
Updated January 14, 2022: We have updated the content below to provide additional clarity. Thank you for your patience.
Today, we are excited to announce Microsoft Teams Premium. Built on the familiar, all-in-one collaboration experience of Microsoft Teams, this new offering makes every meeting from 1:1s to large meetings, to virtual appointments to webinars more personalized, intelligent, and protected. Unlike the disconnected experience and costs of multiple point products or add-ons, with Teams Premium you get everything you need for just one low price.
As part of the Teams Premium announcement, these existing features will move to Teams Premium, and will be still open for everyone for a grace period of time:
Live translation of captions – available to all until 60 days after Teams Premium General availability.
Custom together mode scenes - available to all until 30 days after Teams Premium General availability.
Timeline markers in Teams meetings recordings (join/leave meetings)- available to all until 30 days after Teams Premium General availability.
Virtual Appointments - available to all until 30 days after Teams Premium General availability.
SMS notifications
Organizational analytics in Admin Center
Scheduled queue view
Teams Premium will be generally available in February.
Message Summary
Updated January 14, 2022: We have updated the content below to provide additional clarity. Thank you for your patience.
Today, we are excited to announce Microsoft Teams Premium. Built on the familiar, all-in-one collaboration experience of Microsoft Teams, this new offering makes every meeting from 1:1s to large meetings, to virtual appointments to webinars more personalized, intelligent, and protected. Unlike the disconnected experience and costs of multiple point products or add-ons, with Teams Premium you get everything you need for just one low price.
As part of the Teams Premium announcement, these existing features will move to Teams Premium, and will be still open for everyone for a grace period of time:
Live translation of captions – available to all until 60 days after Teams Premium General availability.
Custom together mode scenes - available to all until 30 days after Teams Premium General availability.
Timeline markers in Teams meetings recordings (join/leave meetings)- available to all until 30 days after Teams Premium General availability.
Virtual Appointments - available to all until 30 days after Teams Premium General availability.
SMS notifications
Organizational analytics in Admin Center
Scheduled queue view
Teams Premium will be generally available in February.
Learn more about Teams Premium here: Introducing Microsoft Teams Premium, the better way to meet.
Carol DeMuth thanks , that explains it. Shame on Microsoft for putting accessibility behind a paywall.
- Captions are NOT behind a paywall according to that post from Carol - it's the translation of captions that will be.
- Any update....I am in the UK and same issue. It is a big issue for people that need them like me, as severely deaf.
If it was caused by an update, would telling my IT to roll back the settings to before 2 weeks ago help?- I would have whoever manages your Teams Admin Center to do a ticket with Microsoft. There may have been a change to the default policy for meetings. My settings show that transcription is enabled, but defaults to off, but allows the user to override - meaning you can turn them on within the meeting by going to your meeting settings.
