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Live captions not working in Teams (Potentially widespread issue?)
Hi all, hope you can help. I work for a local council in the UK's IT department and we were looking into why a particular user couldn't get live captions to work in Teams meetings/calls. All...
- The issue is now resolved. It was fixed by Microsoft.
Having the same issue here in the US - cc's was working fine up until this week, and it's the same meetings with the same people, so not an issue with new permissions from external accts
I'm having the same problem as well, in Canada. Captions has been increasingly unreliable starting a week or two ago, and now it's not working at all. I'm profoundly deaf and need it to be able to do my job. Following for more answers from Microsoft.
- Thanks for your reply. The user I was corresponding with who needed these mentioned that, just like yourself, that the captions had been becoming more and more unreliable until today, when they stopped completely.