Forum Discussion
jdjacksjr
Jun 04, 2020Copper Contributor
List of Attendees disappears
I am using the govt cvr instantiation of Teams and everything is great until we did a meeting today with 170 attendees. Once we had about 30 attendees come into the Teams Room, the list of attendees ...
- Aug 23, 2021I noticed if I changed the scaling on the Dell monitor from 150% to 175% the names stopped disappearing. Seems to be a glitch with Teams, but that's a workaround for anyone until it's fixed.
Luclaurie
Mar 11, 2021Copper Contributor
My issue was finally solved. It was the HDMI connection to my second monitor. It worked fine when Teams was displayed on my laptop but when i moved to my second screen, the participant names started to disappear. Got a new monitor with an USBC connection and that fixed it.
prmack
Mar 11, 2021Copper Contributor
I did add a second monitor to my desktop PC a few weeks ago, but it was working fine up until yesterday. Did yours happen as soon as you used the second monitor or did it take a while?
- LuclaurieMar 11, 2021Copper Contributorno...the issue started months later... worked fine for almost a year! it may have been the HDMI cable or something... not sure... all I know is once I switched to a monitor with a USBC port, it was instantly resolved.
- BravochMar 12, 2021Copper Contributor
Luclaurie I have had the same problem start occurring about a week ago - participants would disappear if I hover over their name or they speak. It only happens on my second monitor Dell P2217H. If I move the Teams window onto one of my other monitors the participants reappear. Interestingly, if I make the window slightly smaller than the full screen on the Dell P2217H, the problem disappears.
- prmackMar 14, 2021Copper ContributorI went in to school on Friday to prep my classroom for the pupils' return. Having used Teams for over a year with the same set up of monitors, it was a new problem there. That suggests it's a pretty serious bug in Teams. Does anyone know how to elevate it to their attention properly?