Forum Discussion
List of Attendees disappears
- I noticed if I changed the scaling on the Dell monitor from 150% to 175% the names stopped disappearing. Seems to be a glitch with Teams, but that's a workaround for anyone until it's fixed.
jdjacksjr I'm experiencing the same issue, as well as other colleagues from my organisation, any clues on how to solve/avoid it?
Thanks!
My issue was finally solved. It was the HDMI connection to my second monitor. It worked fine when Teams was displayed on my laptop but when i moved to my second screen, the participant names started to disappear. Got a new monitor with an USBC connection and that fixed it.
- I did add a second monitor to my desktop PC a few weeks ago, but it was working fine up until yesterday. Did yours happen as soon as you used the second monitor or did it take a while?
- no...the issue started months later... worked fine for almost a year! it may have been the HDMI cable or something... not sure... all I know is once I switched to a monitor with a USBC port, it was instantly resolved.
Luclaurie I have had the same problem start occurring about a week ago - participants would disappear if I hover over their name or they speak. It only happens on my second monitor Dell P2217H. If I move the Teams window onto one of my other monitors the participants reappear. Interestingly, if I make the window slightly smaller than the full screen on the Dell P2217H, the problem disappears.
