Forum Discussion
Laptop freezes if I'm in a conference with all cameras on.
I'm wondering if it's a heat related issue.
Bear in mind that I'm not familiar with the Ryzen line of processors, so this may be irrelevant, but let's try forcing Teams to run using 'Power Saving' graphics mode.
Right click on your desktop background and select "Display Settings".
Scroll down to the bottom and select "Graphics Settings"
(or you can click the Start button and type Graphics Settings")
With 'Classic app' in the drop down, browse to the Teams shortcut or the executable.
(C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs for the shortcut. C:\Users\<username>\AppData\Local\Microsoft\Teams\current\teams.exe for the executable)
Once you've added it, select 'Options' and change the graphics preference to 'Power saving'.
Hopefully this will help out.
Good luck
Rick
- ktsbenJan 26, 2021Copper ContributorThanks Rick!
While in those conferences the GPU runs at around 45°C, if there's a lot going on it'll go up to 50°C but the fans cool it down.
Can I ask what that does to the program? Does it restrict it's power usage?- rbolmanJan 29, 2021Copper Contributor
ktsben , sorry, but I don't know the answer to that off the top of my head. I just know that with the intel processors with additional discreet graphics, you can select which GPU will be used per application. I'm not sure if the Ryzen processors operate like that. It was just a thought that I had to check on.