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Flaminia's avatar
Flaminia
Copper Contributor
Sep 10, 2020

Joining a Teams Call set up by someone outside your organisation

Hi all

Just looking for some help. Has anyone come across not being able to get into a Teams meeting through your teams calendar, if the invite was sent by an external person to your organisation?

 

The workaround I have used is to go into outlook calendar and join the meeting there which in turn will open up Teams. It then connects fine. 

 

Is this a known problem with a fix?

Thanks in advance.

Calling
meetings
microsoft teams
  • PeterRising's avatar
    PeterRising
    MVP
    Sep 10, 2020

    Flaminia 

     

    I believe this may be a bug.  I've had similar experience when joining external meetings.

     

    When I click on the main join link;

     

    then nothing will happen.

     

    But when I scroll down the invite from within Teams and select this one;

     

    then it lets me in immediately with no problems.  I know many other people that have had the same issue.

     

    Must admit I've never specifically looked into it or logged with Microsoft.  Have assumed it is a bug that will get corrected somewhere along the line. At least there is a decent workaround.

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