Issues with Meetings

Question

HelloI have successfully been using Teams for quite some time now in an education context and also a business context. I have two O365 accounts, 1 education and 1 business.&nbsp;I am used to swapping between the two accounts (signing in and out etc.) however last week I started having intermittent issues with meetings that i have set up. The issue is that is does not recognise me as the owner of the meeting and it puts me into the lobby! &nbsp; &nbsp;&nbsp;I have checked that i set up the invitation from the same account that i am trying to access the meeting from - this is not the issue.&nbsp;Obviously this is a problem as nobody else can join the meeting either 😞&nbsp;It is not happening on every meeting e.g. Tuesday it happened, Wednesday was fine and then again this morning.&nbsp;Any ideas what i can try?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

burak_varol · Accepted Answer

Hi&nbsp;Sarah_Snowdon,&nbsp;I believe it must be caused by some kind of a corruption with Teams cache. I'd suggest to clear Teams cache first by using the script linked below:&nbsp;&nbsp;https://github.com/ljr55555/clearMSTeamsCache/blob/master/clearTeamsCache.ps1&nbsp;You can open a Windows&nbsp;PowerShell ISE window in your PC, copy-paste the script in there, and run it. If it solves the problem, you might consider doing something like using Teams desktop app for one account and web app in a browser for the other in order to prevent conflicts and corruptions in the future.&nbsp;Regards,&nbsp;&nbsp;Burak V.

Forum Discussion

Issues with Meetings

Share

Resources