Forum Discussion

Copper Contributor

Jun 25, 2020

Solved

Issues with Meetings

Hello I have successfully been using Teams for quite some time now in an education context and also a business context. I have two O365 accounts, 1 education and 1 business. I am used to swappin...

meetings

microsoft teams

Burak_Varol
Jun 25, 2020
Hi Sarah_Snowdon,

I believe it must be caused by some kind of a corruption with Teams cache. I'd suggest to clear Teams cache first by using the script linked below:
https://github.com/ljr55555/clearMSTeamsCache/blob/master/clearTeamsCache.ps1

You can open a Windows PowerShell ISE window in your PC, copy-paste the script in there, and run it. If it solves the problem, you might consider doing something like using Teams desktop app for one account and web app in a browser for the other in order to prevent conflicts and corruptions in the future.

Regards,
Burak V.

Burak_Varol

Brass Contributor

Jun 25, 2020

Hi Sarah_Snowdon,

I believe it must be caused by some kind of a corruption with Teams cache. I'd suggest to clear Teams cache first by using the script linked below:

https://github.com/ljr55555/clearMSTeamsCache/blob/master/clearTeamsCache.ps1

You can open a Windows PowerShell ISE window in your PC, copy-paste the script in there, and run it. If it solves the problem, you might consider doing something like using Teams desktop app for one account and web app in a browser for the other in order to prevent conflicts and corruptions in the future.

Regards,

Burak V.