Forum Discussion
Issues with creating resource accounts for AA and CQ
Hi All. I have come across a curious issue that I don't seem to understand. When creating a resource account to be used for Auto Attendants or Call queues I get an error stating the account canno...
I ran into the same situation. I think it's because there is no On-Prem Teams and it sounds like your domain is still on-prem.
I had to use the onmicrosoft.com as well.
Also watch out using on-prem groups for Teams as those accounts will not be allowed to be added to on-prem sync groups.