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ElazarOhayon's avatar
ElazarOhayon
Brass Contributor
Oct 18, 2020
Solved

Issue With Auto Attendant-Recording

Hello all,

I have recently seen this problem with several different customers.

Add a recording to AA and the recording works properly.
After a few days, it changes to an Audio file and there is silence when calling AA.

This happens every time re-file in proper (mp3) format.

Has anyone encountered this problem?

 

 

  •  

    ElazarOhayon 

    we removed the auto Attendant.

    we build a new AA and now the problem fixed.

    it seems like the auto Attendant Corrupted for some reason.

     

1 Reply

  • ElazarOhayon's avatar
    ElazarOhayon
    Brass Contributor

     

    ElazarOhayon 

    we removed the auto Attendant.

    we build a new AA and now the problem fixed.

    it seems like the auto Attendant Corrupted for some reason.