Forum Discussion
Is my Microsoft Office 2013 the reason I can't add members to my teams?
I use Microsoft Office 2013. When I first downloaded Microsoft Teams in April 2020, I had no problems setting up my teams and adding members. I ran into some problems and it told me to update, which I did and now I cannot add any members. I do get the message "We didn't find any matches." I tried uninstalling and downloading the old version I had and that didn't work either, so I downloaded the newest version and I still cannot add new members or create new teams with new members. I have the newest Windows 10. Everything is up to date. Can anyone please help me?
Thank you, Margaret
- Hello, Office 2013 shouldn't have anything to do with that you cannot add members or invite people. If that's what you mean. You should consider upgrade though as Office 2013 mainstream support has ended and connectivity to O365 services may be affected.
When you say update, do you mean a full subscription? (such as Business), or are you on Teams free having set up your own organization?Hello Christian,
I mentioned Microsoft Office because Microsoft keeps mentioning Microsoft 365. Microsoft Office is great. I am very happy with it -- no problems. To answer your other question, I have the free current version, but I have sold many others on Microsoft Teams. Without going into detail, when it rains it pours, so I need the free version.
Any help you can offer, I will truly appreciate it. Thank you. Margaret
- So has it always been Teams free? What happens if you try the process of adding members/guests using Teams on the web?
