Forum Discussion
Margaret1600
Mar 22, 2021Copper Contributor
Is my Microsoft Office 2013 the reason I can't add members to my teams?
I use Microsoft Office 2013. When I first downloaded Microsoft Teams in April 2020, I had no problems setting up my teams and adding members. I ran into some problems and it told me to update, which ...
ChristianBergstrom
Mar 23, 2021Silver Contributor
Hello, Office 2013 shouldn't have anything to do with that you cannot add members or invite people. If that's what you mean. You should consider upgrade though as Office 2013 mainstream support has ended and connectivity to O365 services may be affected.
When you say update, do you mean a full subscription? (such as Business), or are you on Teams free having set up your own organization?
When you say update, do you mean a full subscription? (such as Business), or are you on Teams free having set up your own organization?
Margaret1600
Mar 23, 2021Copper Contributor
Hello Christian,
I mentioned Microsoft Office because Microsoft keeps mentioning Microsoft 365. Microsoft Office is great. I am very happy with it -- no problems. To answer your other question, I have the free current version, but I have sold many others on Microsoft Teams. Without going into detail, when it rains it pours, so I need the free version.
Any help you can offer, I will truly appreciate it. Thank you. Margaret
- ChristianBergstromMar 23, 2021Silver ContributorSo has it always been Teams free? What happens if you try the process of adding members/guests using Teams on the web?
- Margaret1600Mar 23, 2021Copper ContributorYes, it has always been free and no I haven't tried using Teams on the web. I didn't know I could. I am not an expert. I started less than a year ago.
- ChristianBergstromMar 23, 2021Silver ContributorOk, try then so we can see where the problem might be.
https://teams.microsoft.com