Forum Discussion
Is my Microsoft Office 2013 the reason I can't add members to my teams?
I use Microsoft Office 2013. When I first downloaded Microsoft Teams in April 2020, I had no problems setting up my teams and adding members. I ran into some problems and it told me to update, which ...
Hello Christian,
I mentioned Microsoft Office because Microsoft keeps mentioning Microsoft 365. Microsoft Office is great. I am very happy with it -- no problems. To answer your other question, I have the free current version, but I have sold many others on Microsoft Teams. Without going into detail, when it rains it pours, so I need the free version.
Any help you can offer, I will truly appreciate it. Thank you. Margaret
So has it always been Teams free? What happens if you try the process of adding members/guests using Teams on the web?
- Yes, it has always been free and no I haven't tried using Teams on the web. I didn't know I could. I am not an expert. I started less than a year ago.
- Ok, try then so we can see where the problem might be.
https://teams.microsoft.com- Margaret1600 replied to Margaret1600
Mar 23 2021 03:38 PM
Hi Christian. Thanks for the link. Sorry for trying this so late, but I just got a free minute. I tried a couple of ways to add a member. I would try into a team. The message would say "Start typing a name, distribution list, or security group to add to your team. You can also add people outside your organization as guests by typing their email addresses." I would type in the person's name and each time I got the same message "We didn't find any matches". This was online, as you suggested, and got the same results as on my computer. I must be doing something wrong. The ADD button just stays pale grey. I guess I will have to find the original YouTube tutorials and tried before and follow those instructions and see if they work again. They did the first time. I won't have time to do this tomorrow until sometime after 2:00 pm. I will let you know what happens.