Forum Discussion

maxwell_tucker's avatar
maxwell_tucker
Copper Contributor
May 03, 2023

Incoming PSTN calls get a busy signal?

My user can make calls to external numbers but they cannot receive calls from external numbers. External numbers are not even put through, they automatically get a busy signal. They do not have busy on busy on. Any ideas?

Calling
microsoft teams
  • jangliss's avatar
    jangliss
    Steel Contributor
    May 04, 2023
    Using calling plans? Direct routing? Are you sure the number in Teams is correct?