Forum Discussion

ThomasT4's avatar
ThomasT4
Copper Contributor
Feb 18, 2021
Solved

Incoming Call Queue Calls - Transfer Failed

We use teams calling (Co-Existence set to Teams Only) for our calling center, have not had any issues until about 4-5 months ago when we lost the ability to transfer calls when customers dial in to o...
  • MichaelS13's avatar
    MichaelS13
    May 07, 2021
    ThomasT4 I just heard from microsoft support. They asked me to try the web client. Guess what, the web client DOES work. Evidently there must be an issue with the desktop client.