Forum Discussion
ThomasT4
Feb 18, 2021Copper Contributor
Incoming Call Queue Calls - Transfer Failed
We use teams calling (Co-Existence set to Teams Only) for our calling center, have not had any issues until about 4-5 months ago when we lost the ability to transfer calls when customers dial in to o...
- May 07, 2021ThomasT4 I just heard from microsoft support. They asked me to try the web client. Guess what, the web client DOES work. Evidently there must be an issue with the desktop client.
MichaelS13
May 07, 2021Copper Contributor
ThomasT4 I just heard from microsoft support. They asked me to try the web client. Guess what, the web client DOES work. Evidently there must be an issue with the desktop client.
Marco_Grubits
Apr 23, 2024Copper Contributor
MichaelS13 Could you solve the problem back then? We are encountering the same dilemma currently.