Forum Discussion
pauljackson
Aug 09, 2021Copper Contributor
In a Direct Routing environment, how to send calls to SBC?
We have a Direct Routing deployment with an Audiocodes Mediant SBC handling PSTN calling. We have a legacy IP-PBX users in our environment, with a trunk established between the IP-PBX and the SBC. Ho...
Aug 10, 2021
Paul,
Microsoft 365 will only process the E.164 format, In case we want to route the call from Teams to Third Party PBX we can route those using the Dial Plans to the SBC and define which SBC to be used with such Dialing pattern is configured.
With Regards,
Satish U
Microsoft 365 will only process the E.164 format, In case we want to route the call from Teams to Third Party PBX we can route those using the Dial Plans to the SBC and define which SBC to be used with such Dialing pattern is configured.
With Regards,
Satish U
pauljackson
Aug 10, 2021Copper Contributor
Thanks Satish. This makes sense. The best way I can think to do this would be to pad the extension with extra digits to make it E.164 compatible, then strip those digits at the SBC. Is there any other way to accomplish this?