Forum Discussion
Andre Siregar
Jul 03, 2019Brass Contributor
How does Teams filter for spam / junk?
I have a Teams channel configured to receive email notifications. It stopped displaying new emails a couple of days ago, even though email notifications continue to be generated. I suspect that the n...
- Jul 03, 2019
You cannot really. Emails sent to Teams channels are attributed to a Microsoft-owned tenant (thus the @teams.ms address) and anti-malware/anti-spam filtering as well as any other processing happens there. As it's a different tenant and you have zero access to it, you cannot do the usual troubleshooting such as looking at message traces - at best they will show you the "internal" delivery from the MS tenant to yours. Best open a support case.
Jul 03, 2019
Hi,
Can you see anything on Message Trace in the Exchange Online Message Trace in the Exchange Admin Centre?
Let me know how it goes!
Best, Chris
Can you see anything on Message Trace in the Exchange Online Message Trace in the Exchange Admin Centre?
Let me know how it goes!
Best, Chris