Forum Discussion
How does Microsoft Teams decide which users will *remain* onscreen during a video call?
I have the same question, now that the 3x3 layout (i.e. 9 participants) has been rolled out. I love that I can see 9 people now, but in a recent meeting where there were approximately 120 people in the meeting, the layout didn't change every time a new person spoke. Anyone who wasn't speaking was muted, yet a few people who barely spoke, or didn't speak at all, remained on the screen for almost the entire hour-long meeting. I was told by several people that they could see me for most of the meeting, well before I spoke and afterward. I only unmuted myself briefly, for a 30 second comment, then muted myself again. Yet even after 9 additional people spoke, I still remained on people's screens. On my own screen there were a few people who didn't speak at all, nor did they have any "activity" going on around them, yet they remained on the screen. Why is that?
- ChristianBergstromJun 01, 2020Silver Contributor
NadiaB Hey, for what it's worth here's a quote from Microsoft.
"For more than 9 participants, we will prioritize those with video on and show them on the stage. Participants with audio will be shown below the meeting stage. To provide a high audio and video quality experience, the layout logic will consider user bandwidth and alter the number of videos shown to provide the best meeting experience."
- NadiaBJun 01, 2020Copper Contributor
ChristianBergstrom Thank you - that helps a little, but I'm not 100% clear on the statement "the layout logic will consider user bandwidth and alter the number of videos shown". Does this mean that users with the best/strongest bandwidth are shown, over those with less? E.g. I am using a desktop PC connected directly with an Ethernet cable, but I know that most of our staff are currently using WiFi with laptops or tablets. Is that why my face showed and remained on the screen even though many more than 9 people spoke after I signed in?
- ChristianBergstromJun 01, 2020Silver Contributor
NadiaB Hello Nadia! To be honest, I don't know exactly how it works behind the scenes. But as user bandwidth is considered, and there's a performance difference using a cable, it could very well fit your scenario.
- MikeMotilalJun 01, 2020Copper Contributor
NadiaB I had the same issue while conducting a meeting with 100+ participants. Certain attendees saw the same group of 9 individuals for the entirety of the meeting, and for others, it flipped/flopped correctly, based on who was speaking or presenting and thereafter. Did you get any further clarification around this?
- NadiaBJun 01, 2020Copper Contributor
MikeMotilal unfortunately, no... still waiting for a response.