Forum Discussion
HELP TEAMS screen share not
ChrisWebbTech yes I have tried switch monitor hookup and even tried only having one monitor hooked up. The only thing that seems to work is reducing resolution
Have you tried switching your monitors around when it comes to primary screens and or position, maybe try duplicating and see if it happens etc.
No error message. The viewer just sees a black screen. My screen looks as it would if I was actually sharing.
if I reduce the resolution the screen share works
- Try Sharing with Chrome via teams.microsoft.com see if same issue persists. If not, sign out of desktop and sign back in to clear cache see if that does anything, it's fixed so many problems in the past for me.
ChrisWebbTech It works as you suggest via Chrome using Teams web interface but when i'm using Teams windows desktop application it doesn't work and attendees are seing a black screen. I disconected the desktop app and reconnected but the problem remains the same. Any idea how to fix that ?
ChrisWebbTech will give it a shot. Just can’t figure out why it use to work and now it doesn’t. I also noticed that Team is no longer part of the initial install on our office 365 portal. First you lay CJ the Team web app and then download it from with the app...
- Can try to make sure you are running 64bit client as well. Another option to to see if it works is in Teams Settings disable GPU option. If that works, might need a GPU driver update / firmware or something.
