Forum Discussion

Bronze Contributor

Feb 01, 2023

Headsets plays dial tone sound

Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the followin...

Copper Contributor

Feb 22, 2023

Petri-X and Jsink1840, as you didn't post any update, I wonder if the issue is solved for you after recent updates. Also want to know if you are using HP hardware or if it happens with PCs from other manufacturers as well?

Jsink1840

Brass Contributor

Feb 22, 2023

Since we had a case opened with Microsoft, they applied a patch to Teams in our O365 tenant for the fix. We use Dell hw. MS is to release fix publicly by end of month.

StefanG28
Copper Contributor
Feb 22, 2023
Just did another test again. It seems working now, since Microsoft started deploying an updated fix. I can see, after ending a scheduled Teams meeting, the HID hook gets released now and so, a following skype call was without any dial- or beep tone. Fingers crossed, this is a long term fix.
Info: I clicked "check for updates", and even that the version is still on 1.6.00.1381 it seems changes happend in the background, because this fixed the issue on one of my test PCs.