Forum Discussion
Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the followin...
Mine isn't doing that anymore. Seems that Microsoft released a new version of Teams last week.
My current version is 1.6.00.1381.
But even on https://learn.microsoft.com/en-us/officeupdates/teams-app-versioning and https://learn.microsoft.com/en-us/officeupdates/teams-admin?source=recommendations, it's not documented yet. This makes me think it was an urgent bug-fix patched and deployed in a hurry.
The documentation says that the Jan 27 version is still being rolled out (which about matches the time I started receiving more and more complaints):
I hope that updating teams and rebooting will work going forward. (just click on the 3 dots and check for updates on Teams)
yes, it's also somehow fixed on my machine since a few minutes. (by itself...)
so it seems they rolled out a fix - in the morning it was still broken.
we try now to get a feedback from our users if the issue still persist.
- alesilva_91
we are still stuck at 1.6.00.376 x64 which was updated on 1/31. tried manually checking for update but no change.- I hope Microsoft makes the latest version more widely available soon.
At least there seems to be an end to this in sight for the near future.
All of the complaints I received today were fixed by manually checking, so I'd keep on trying, if I were you.Looks like the version 1.6.00.1381 is fixing the issues, but unfortunately it seems to have cost as well. Now the headset status (mute/unmute) are not visible on Teams client. Perhaps they remove the support for EnableTeamsHIDInterop on these versions. Unfortunately Microsoft seems to be not too transparent to share what is ongoing there.
edit:If you have access, see the Admin Center announcement:
TM510646: Teams Islands mode users also running an on-premises Skype for Business client hear a persistent dial tone in calls
