Forum Discussion
Petri-X
Feb 01, 2023Bronze Contributor
Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the followin...
Jsink1840
Feb 03, 2023Brass Contributor
Out of curiosity, does anyone have their USB ports locked down for removable storage devices?
- Jsink1840Feb 03, 2023Brass Contributor
we have it blocked however after testing with enabled now, its still an issue. thought possibly related but it is not.
red herring - w4lterFeb 03, 2023Copper Contributor
we provide to our users now following workaround: teams web version.
the jabra usb dongle show in normal state a violet led (indicates teams is running) which blinks when you have a notification.
now, with the first call/meeting the dongle does not change back to the violet led light, it stays on the green/red light which indicates a ongoing call. and this cause the dial tone in skype for business.
is there a official way to do a rollback of the teams version just for a test, that the latest teams version (released 27.01) is our problem?there are no usb-blocking policys active on the devices.
- Wi3tseFeb 03, 2023Copper ContributorExactly our issue (the Jabra dongle status led). Looks like Teams forgets to ‘put the horn back on the hook’ and Skype detects the horn is of the hook and plays a dialtone.
Must be something with this new interop functionality that has gone wrong.
Post on that feature was now 6 months ago so semi annual is probably now having this new feature.
- alesilva_91Feb 03, 2023Copper Contributor