Forum Discussion
Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the followin...
Had over 10 users reporting the same issues.
Closing Skype for Business sometimes help, but sometimes it opens itself up automatically again.
I have scrubbed office using https://aka.ms/SaRA_EnterpriseVersionFiles (Instructions https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/administration/assistant-office-uninstall) with the command:
./SaRAcmd.exe -S OfficeScrubScenario -AcceptEula -OfficeVersion All
Reinstalling Microsoft Office 365 solved the problem, but one of the users where I applied this already reported the issue to be back, so the solution seems to be only temporary.
As a workaround, I'm disabling the dialer tone and howler with the following steps:
- Press "Windows"+"R" keys and run "mmsys.cpl"
- Go to "Sounds" and find "Skype for Business"
- Select and set the sounds for "Dial Tone" and "Howler" to "(none)":
- Click "Apply".
- Restart Skype for Business.
I hope this is seen and fixed soon though.