Forum Discussion
Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the followin...
Petri-X Same here on at least the versions below, all reports from users of Jabra Headsets (standard headset).
Skype keeps on popping in front, and skype status changes to "in call".
More and more users reporting same issue.
Microsoft Teams 1.6.00.376 Desktop app Microsoft Corporation
Microsoft Teams 1.5.00.36367 Desktop app Microsoft Corporation
Implemented method 2 and 3, to no avail.
https://learn.microsoft.com/en-us/skypeforbusiness/troubleshoot/server-conferencing/sfb-play-dial-tone-teams-call
- Yes! Setting the dial tone and howler sounds to none does not stop Skype from popping every minute. We are getting same issue
- same issue also in our org since a few days - must be related to a windows/office update.
we are using s4b onprem and teams in island mode with various jabra headsets (evolve 40/60, evolve2 65, etc)
the only real workaround atm is to disable the HID-compliant headset in Device Manager... of course afterwards you loose the controls with the headset (volume, call pickup, etc...)
there is also a reddit post there:
https://www.reddit.com/r/MicrosoftTeams/comments/10qsr7p/skype_for_business_continuous_dial_tone_after/
