Forum Discussion
Having issues signing into a yealink teams room panel
- Feb 20, 2023
Acasey80 Exact same issues with our devices. The only thing that changed recently was the type of license as the Teams licensing was changing.
Did you find a solution in the end?
Firstly, you'll need a standard or Pro license for your Teams room now.
Next in InTune, go into your Devices and then into Android Enrollment. Scroll to the bottom and in the section that says "Android Device Administrator" click the "Personal and Corporate Owned Devices" and tick the box in here to "Use Device Administrator to manage Devices". Sign into your device again and you should be golden!
ChrisCurtisIT .. Hello Chris, so this is the exact issue we are having at the moment. We have a Polycom teams conference system that is getting that exact error. We also just had a Polycom CCX500 teams phone do the same thing. We also did not have that Android device Administrator check box mark checked. My question is: we have lots of these sorts of devices running successfully without this issue, do you know if we turn this option On if it will mess up any of these other devices?? thx
- ChrisCurtisITJun 28, 2023Copper Contributor
pjamies Hi! We had 1 device that was working with 4 others not (we also have 100+ Teams Phones), when i checked this box, they all started working with no complications or issues anywhere else. So As far as I am aware and from my experience we have had no issues.
Thanks,
Chis