Forum Discussion
Acasey80
Feb 16, 2023Copper Contributor
Having issues signing into a yealink teams room panel
I've read the doco on the android teams devices being logged out, but I don't think that is the issue here. One of the panels was logged out and when I go and try and log in again via the microso...
- Feb 20, 2023
Acasey80 Exact same issues with our devices. The only thing that changed recently was the type of license as the Teams licensing was changing.
Did you find a solution in the end?
ChrisCurtisIT
Feb 27, 2023Brass Contributor
I managed to resolve it.
Firstly, you'll need a standard or Pro license for your Teams room now.
Next in InTune, go into your Devices and then into Android Enrollment. Scroll to the bottom and in the section that says "Android Device Administrator" click the "Personal and Corporate Owned Devices" and tick the box in here to "Use Device Administrator to manage Devices". Sign into your device again and you should be golden!
Firstly, you'll need a standard or Pro license for your Teams room now.
Next in InTune, go into your Devices and then into Android Enrollment. Scroll to the bottom and in the section that says "Android Device Administrator" click the "Personal and Corporate Owned Devices" and tick the box in here to "Use Device Administrator to manage Devices". Sign into your device again and you should be golden!
Unforgiven23
Mar 21, 2023Copper Contributor
Words cannot express how happy I am to see this post. This totally was the fix on my Crestron devices. Microsoft support was continually telling me that I needed to engage Crestron directly to have them tell me how to reset the device (after I had already factory reset it over and over again).
I've been frustrated with this since January and FINALLY someone has some answers. Thank you so much!
I've been frustrated with this since January and FINALLY someone has some answers. Thank you so much!