Forum Discussion
Acasey80
Feb 16, 2023Copper Contributor
Having issues signing into a yealink teams room panel
I've read the doco on the android teams devices being logged out, but I don't think that is the issue here. One of the panels was logged out and when I go and try and log in again via the microso...
- Feb 20, 2023
Acasey80 Exact same issues with our devices. The only thing that changed recently was the type of license as the Teams licensing was changing.
Did you find a solution in the end?
mackey6879
Feb 23, 2023Copper Contributor
I have the same problem and today I switched to Teams Room Standard but it keeps coming with the message: 'Signing out... You're already signed in with another account'.
We have Intune, but I have signed out the account everywhere I could think of
We have Intune, but I have signed out the account everywhere I could think of
- ChrisCurtisITFeb 27, 2023Brass ContributorI managed to resolve it.
Firstly, you'll need a standard or Pro license for your Teams room now.
Next in InTune, go into your Devices and then into Android Enrollment. Scroll to the bottom and in the section that says "Android Device Administrator" click the "Personal and Corporate Owned Devices" and tick the box in here to "Use Device Administrator to manage Devices". Sign into your device again and you should be golden!- RilwanmjmNov 15, 2023Copper Contributorthis is the reals solution
- dunhamjAug 16, 2023Copper ContributorAfter a couple hours of trying various solutions, this fixed the issue for me. Was stuck with my admin panel showing "Signed out" as the active user and was unable to sign in since "another account is already signed in". Thankfully this little check box solved the problem and my conference room is back in business.
- RadekProAug 22, 2023Copper Contributor
Hi,
i am resolving same issue in my company tenant. My question is - when we have all other devices onboarded using Android Enterprise (BYOD), will NOT checking this box "Use device administrator to manage devices." fck my devices? We have over 2K of them, so it would be unfortunate.
Thank you.
- PetrVacJul 10, 2023Copper ContributorWorks fine, thanks very much.