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DaithiG's avatar
DaithiG
Steel Contributor
Apr 02, 2020
Solved

Guest Presenter in Live Meetings

Hi all,

 

According to this UserVoice (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36613579-guest-presenter-in-team-live-event-meeting) it should be possible to invite a guest user as a presenter in a Teams live meeting?

 

However when I invite a guest user, they click on the link and sign in to the Teams app with their guest account (I can see their account in Azure AD), but Teams tells them they aren't a member of any Team?

 

Do I have to add them to one Team?

 

Edit: I added one guest user to a training team we use. They were then able to join the live event. This seems really strange.  You're supposed to add every guest presenter you have to some Team?

  • The App panel that they see is that in the Teams client? They have to get the Teams client up and running so then they need a guest account with access to a Team. Or they need to have an account that is a member of a Teams organisation, Teams free works.

     

    To view a meeting you don't have to be signed in if you create a public event, Org-wide will require all attendees to sign in to your organisation.

27 Replies

  • RaulBotero's avatar
    RaulBotero
    Copper Contributor

    DaithiG For external participants wanted to join Teams Live Org here is my experience and still trying to find out a consistent and easy way to do this. 

     

    1. An external participant shared external email

    2. I have created a teams group and added the external participants as a member

    3. Created teams live invite and invited the external participant as a presenter (I was the producer)

    4. When the external participant joins the Teams Live link, their teams application will open. They will be able to see the producer's company x (guest). The external participants need to switch accounts as someone mentioned in this thread

    5. When the external participant clicks on the producer's company x (guest), they will be prompted to sign in and authenticate using Microsoft Authenticator (this part is important and where some issues could occur)

    6. In this process, the external participant will be prompted to scan a barbode on the screen. Therefore, the external participant will open the mobile app microsoft authenticator > top right click the plus symbol > select work/school > a picture to scan a barcode will appear on the phone > scan the barcode on the screen and completes the authentication

    7. The external participant will be asked for this producer's x (guest) authentication code everytime the external participant joins the producer's company (guest) account

    8. No to complicate things and possibly a separate point, I had experienced some external participants have an alias email address. This means that we have two emails for the external participant. Add both emails to the teams group and to the teams live invite. IMPORTANT: The external participant will need to sign in with the right email address to access the producer's company (guest) account

    9. After the above is done and the external participant tries to access the link again, things will not work right away. Although not technically confirmed as a solution, closing teams and reopening and/or rebooting the computer few times will trigger something and they will be able to join

    10. The first couple of times is not smooth but once they join once (technically) it should work after that.  PLEASE TEST TEST TEST PRIOR TO THE EVENT AND THE DAY OF THE EVENT, ask presenters to join 1 hour in advance to have time to work through any hurdle. The above may not work for everyone, but certainly is how has worked for us at the moment and in addition I will follow up with Microsoft to find out more details about how we can make this experience consistent and smooth 🙂 Cheers. 

     

  • Mario-Longhi's avatar
    Mario-Longhi
    Copper Contributor

    I'd also like to point out that the concept of "Guest" here is misleading in the context of Presenter/Producers. 

    Guests need to be invited into your organization and effectively be in your AAD.

     

    My understanding of Guests have been like in Meetings where they can just join unauthenticated and type in their name. But that's not the same in this context.

    This seems like an unnecessary step for the times where you want to just invite a guest speaker for a live event.

  • Hi,

     

    If you invite an external user with an guest account in your tenant, they have to switch organisation to your organisation in Teams first and then they can join the Live Event meeting as a presenter. When you invite a guest in will say (Guest) after the name.

     

    If you invite an external user that don't have a guest account in your tenant, then they can join your Live Event meeting without switching tenant first.

    • DaithiG's avatar
      DaithiG
      Steel Contributor
      Thanks but these are just personal email accounts, they're not members of other Team tenants.

      So they're both guest users but unless I add them to Team in my Tenant first, they can't just be a presenter in a Teams live meeting? Or even attend a meeting as an attendee. It's like they don't become a "proper" guest in Teams until they're added to a Team first?

      I invited the user as a guest via Azure AD. They were able to register and see the app panel.

      Created a test Live meeting as Org wide. They went to sign in but it kept bring them back to the sign in page.

      Added their guest account to a test Team account. They could access the Team. Then they could sign into the Live meeting as a guest attende or presenter.

      Am I missing something?
      • ZsoltAsztalos's avatar
        ZsoltAsztalos
        Copper Contributor

        DaithiG,

        I had the same issue, it doesn't seems to be documented anywhere, but you need to invite guest presenters from Teams, just as you did. Otherwise they are not added to your organization in teams. So even if they already had Teams client they won't be able to switch to your organizations.
        Well at least inviting them from Teams is enough.
        I suspect simply inviting them from Azure AD does not give them access to all resource that is required for Teams guest login.

  • Iris_de_Vette's avatar
    Iris_de_Vette
    Copper Contributor

    DaithiG I have the same problem, and when I join anonymously or when I'm in the event I don't have the option to share my screen of any other button that I should be able to see (see: 'Present in a live event in Teams' on the Microsoft site.

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