Forum Discussion
Guest Presenter in Live Meetings
The App panel that they see is that in the Teams client? They have to get the Teams client up and running so then they need a guest account with access to a Team. Or they need to have an account that is a member of a Teams organisation, Teams free works.
To view a meeting you don't have to be signed in if you create a public event, Org-wide will require all attendees to sign in to your organisation.
DaithiG For external participants wanted to join Teams Live Org here is my experience and still trying to find out a consistent and easy way to do this.
1. An external participant shared external email
2. I have created a teams group and added the external participants as a member
3. Created teams live invite and invited the external participant as a presenter (I was the producer)
4. When the external participant joins the Teams Live link, their teams application will open. They will be able to see the producer's company x (guest). The external participants need to switch accounts as someone mentioned in this thread
5. When the external participant clicks on the producer's company x (guest), they will be prompted to sign in and authenticate using Microsoft Authenticator (this part is important and where some issues could occur)
6. In this process, the external participant will be prompted to scan a barbode on the screen. Therefore, the external participant will open the mobile app microsoft authenticator > top right click the plus symbol > select work/school > a picture to scan a barcode will appear on the phone > scan the barcode on the screen and completes the authentication
7. The external participant will be asked for this producer's x (guest) authentication code everytime the external participant joins the producer's company (guest) account
8. No to complicate things and possibly a separate point, I had experienced some external participants have an alias email address. This means that we have two emails for the external participant. Add both emails to the teams group and to the teams live invite. IMPORTANT: The external participant will need to sign in with the right email address to access the producer's company (guest) account
9. After the above is done and the external participant tries to access the link again, things will not work right away. Although not technically confirmed as a solution, closing teams and reopening and/or rebooting the computer few times will trigger something and they will be able to join
10. The first couple of times is not smooth but once they join once (technically) it should work after that. PLEASE TEST TEST TEST PRIOR TO THE EVENT AND THE DAY OF THE EVENT, ask presenters to join 1 hour in advance to have time to work through any hurdle. The above may not work for everyone, but certainly is how has worked for us at the moment and in addition I will follow up with Microsoft to find out more details about how we can make this experience consistent and smooth 🙂 Cheers.