Forum Discussion

LynnProspect's avatar
LynnProspect
Brass Contributor
Feb 22, 2024

Fully-functioning Team not visible in Teams admin centre

I'm an owner of a Team which we've been actively using in the MS Teams desktop app for over a year - channels, files, chat etc. We encountered a problem when trying to create a new shared channel in the Team, and in trying to troubleshoot this, I noticed that it's not listed in the Teams admin centre. It's listed as a group in the 365 admin centre, but the 'Teams status' column is blank. If I edit the 365 group it says "Would you like to add ‎Microsoft Teams‎ to this group?". When I click 'Add Teams' it tells me it's unable to do so.

 

I'm completely mystified. How can it 'not' be a Team if we're using it in the Teams app?

Resources