Forum Discussion
Files not showing in Teams Channel
Hi I've had a number of staff complain that on a mobile device (iphone or ipad) when they go into the files section on a particular channel no files will present. There are a number of folders a...
Hi ejpenny
Thanks for raising this.
I would recommend
1.) Updating the IOS app to the latest version (1.0.84) if you haven’t already done so and see if that fixes
2.) Signing out and back into the app
3.) Removing and Reading the app
If the issue is still persistent after this I would recommend
- Opening a ticket with Microsoft via the Microsoft 365 admin portal at https://login.microsoftonline.com
- Raising it on Teams Uservoice in the big section
- You could also look to raise an issue through the mobile app itself
Hope that answers your question!
Best, Chris
Thanks for raising this.
I would recommend
1.) Updating the IOS app to the latest version (1.0.84) if you haven’t already done so and see if that fixes
2.) Signing out and back into the app
3.) Removing and Reading the app
If the issue is still persistent after this I would recommend
- Opening a ticket with Microsoft via the Microsoft 365 admin portal at https://login.microsoftonline.com
- Raising it on Teams Uservoice in the big section
- You could also look to raise an issue through the mobile app itself
Hope that answers your question!
Best, Chris