Forum Discussion
RuiSousa
Jan 25, 2023Copper Contributor
Files in Teams go back to Main folder when closing document
As the title suggests in summary when navigating through folders, opening a file and then hitting close. Instead of just going back to the last folder which we had opened the file in, it throws us ba...
DomOcch
Aug 24, 2023Copper Contributor
We are also having the same issue on the New Teams app. It is quite frustrating for our users, and we haven't found a way to work around it. The issue occurs when opening a file in another app within Teams (i.e. Word, Excel, etc.), or when previewing a PDF within Teams. Example case:
Within "Files" tab, navigate to Directory 1>Directory 2>Directory 3>document.docx
Open "document.docx" in Teams
Close "document.docx"
User is redirected to Directory 1
We would prefer to be redirected back to Directory 1>Directory 2>Directory 3 when closing the document.
Within "Files" tab, navigate to Directory 1>Directory 2>Directory 3>document.docx
Open "document.docx" in Teams
Close "document.docx"
User is redirected to Directory 1
We would prefer to be redirected back to Directory 1>Directory 2>Directory 3 when closing the document.