Forum Discussion
Files in Teams go back to Main folder when closing document
As the title suggests in summary when navigating through folders, opening a file and then hitting close. Instead of just going back to the last folder which we had opened the file in, it throws us ba...
We are also having the same issue on the New Teams app. It is quite frustrating for our users, and we haven't found a way to work around it. The issue occurs when opening a file in another app within Teams (i.e. Word, Excel, etc.), or when previewing a PDF within Teams. Example case:
Within "Files" tab, navigate to Directory 1>Directory 2>Directory 3>document.docx
Open "document.docx" in Teams
Close "document.docx"
User is redirected to Directory 1
We would prefer to be redirected back to Directory 1>Directory 2>Directory 3 when closing the document.
Within "Files" tab, navigate to Directory 1>Directory 2>Directory 3>document.docx
Open "document.docx" in Teams
Close "document.docx"
User is redirected to Directory 1
We would prefer to be redirected back to Directory 1>Directory 2>Directory 3 when closing the document.
- We just started using Teams and love it so far except the really annoying problem of when closing a file in Teams it reverts to the root folder regardless of how deep in a folder structure you had opened the file from. We were already using a tab in Teams to the SharePoint library so that was not a solution. I couldn't find a solution anywhere online to this, so purely by trial and error, here are the two solutions to the problem that work for us:
1. Using Teams: After navigating to where the file resides, don't open it using Teams, instead right-click on the file and choose either "Open in browser" or "Open in app" (not "open in teams"). When you then close the file browser tab or the file in the app, Teams will remain in the folder you started in.
2. Using SharePoint: If you use SharePoint for file navigation (not within Teams) the only options for opening files are within the browser or within the app. In both cases when you close the file, SharePoint will remain in the directory you opened the file from.
So far, both of these solutions have worked for us a 100%, but other companies may have a different configuration that would prevent this from working, if so, sorry.