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Anne_Lohuis's avatar
Anne_Lohuis
Copper Contributor
Nov 01, 2023
Solved

File open preference 'Desktop app' is missing in the New Teams

Some employees (not everyone) don't have the option Desktop app in the settings menu > files and links. They only have Teams and Browser available. Does anybody know how to fix this?
  • Anne_Lohuis's avatar
    Nov 10, 2023

    This was the solution
    The users with the problem have windows10 with 32bits Office
    The New Teams is 64bits
    To solve the problem they have to have Office 64bits
    Teams 32bits could be a solution too, but we can't find a Teams 32bits download

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