Forum Discussion
Anne_Lohuis
Nov 01, 2023Copper Contributor
File open preference 'Desktop app' is missing in the New Teams
Some employees (not everyone) don't have the option Desktop app in the settings menu > files and links. They only have Teams and Browser available. Does anybody know how to fix this?
- Nov 10, 2023
This was the solution
The users with the problem have windows10 with 32bits Office
The New Teams is 64bits
To solve the problem they have to have Office 64bits
Teams 32bits could be a solution too, but we can't find a Teams 32bits download
Anne_Lohuis
Nov 10, 2023Copper Contributor
This was the solution
The users with the problem have windows10 with 32bits Office
The New Teams is 64bits
To solve the problem they have to have Office 64bits
Teams 32bits could be a solution too, but we can't find a Teams 32bits download