Forum Discussion
Feder365
Mar 06, 2023Brass Contributor
External users see meeting chat messages with their names but written by other external users.
Hello, I'm reporting an issue occurring when a meeting is organized with both internal users and external users invited to join a call. Business context The internal staff of a public agency und...
Feder365
Mar 11, 2023Brass Contributor
Hello ChristianJBergstrom,
thanks for your reply. Yes, we are aware of the built-in behaviour of the anonymous join, but actually the issue is not related to what name users choose to write (James Bond, Pavarotti, Bobby etc.) during an anonymous join, but to what is displayed by Microsoft Teams on users' screens. Therefore, since there is still a mismatch between real identity/displayed name in a meeting chat, I asked my tenant admin to open a ticket with Microsoft Premiere support.
I will share any update about this issue.
Thanks again and best regards.
thanks for your reply. Yes, we are aware of the built-in behaviour of the anonymous join, but actually the issue is not related to what name users choose to write (James Bond, Pavarotti, Bobby etc.) during an anonymous join, but to what is displayed by Microsoft Teams on users' screens. Therefore, since there is still a mismatch between real identity/displayed name in a meeting chat, I asked my tenant admin to open a ticket with Microsoft Premiere support.
I will share any update about this issue.
Thanks again and best regards.
Sami_Hamdi
May 02, 2023Copper Contributor
Hello Feder365 ,
I've had the same behavior in a few meetings and was wondering if you ever received an answer from Microsoft ?
If you did, what was the cause of this issue ?
Regards.
- aliw489Oct 04, 2023Copper ContributorI've just encountered this as well - in the "people" view there are several people showing with my name and messages are showing as written by me when they're not.