Forum Discussion
External users often stuck in lobby without being noticed. Known issue or bug?
We are experiencing the same issue with a school sending invited to our tutors.
Doesn’t happen every time but we are noticing that some tutors joining from our domain are getting sent to a lobby areas until the host enters. Checked with the school and all their settings and policies are set for everyone to bypass the lobby.
Did Microsoft come back with a fix to this?
Cathw13 I have a feeling this conversation is about several issues. If I would narrow it down to simply the lobby and anonymous users (not authenticated, not signed in, using a browser clicking on a link) there are a couple of things to consider.
1. "Anonymous users can join a meeting". When this is ON all users with access to the link can join a Teams meeting. If the lobby setting is set to "Everyone" can bypass, it still means that an authenticated user needs to be in that particular meeting for the automatic bypass to happen. That user don't have to use "admit", just be in the meeting.
If this isn't also turned on...
2. "Let anonymous users start a meeting". With this toggled ON, the anonymous users will bypass the lobby automatically and can start the meeting without an authenticated user being in it. I.e. enter as first person and start the meeting.
- Hello,
I am experiencing the same issue on my tenant with external guest users in meetings. The guests are stuck in a waiting room, and the administrator does not receive a notification and cannot admit them into the meeting. Has a solution been found?
Thank you in advance for your response.
Best regards
