Forum Discussion
external calls with call queue or resource account.
Hi. I am setting up a call queue and an auto attendant for my customer service department. I already receive the calls and they are forwarded to my agents as I have configured in the call queue. M...
Jose_asnet in your call queue settings. assign the calling id to your auto attendant number
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Hi elieelkarkafi ,
I have configured Call queue and added agent into it. Below screenshot for your reference.
But while select Test-Call its says "you are not setup this feature . please contact admin". But its working if i call myself.
This is configuration details.
I am not sure why its not working , kindly help me out this.
Thanks,