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JFM_12's avatar
JFM_12
Iron Contributor
Nov 16, 2023
Solved

Export Call History

Hello Hope you are doing well. Is it possible that a User exports his call history as csv. Regards JFM_12
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  • LeonPavesic's avatar
    LeonPavesic
    Nov 17, 2023

    Hi JFM_12,

     

    to export call history for a single user, follow these steps:

    1. Navigate to the Teams Admin Center (https://admin.teams.microsoft.com/).
    2. Go to Analytics & reports > Usage reports.
    3. Choose the desired Report type and Date range.
    4. Click on "Run Report" to export call history data.

    Additionally, you can generate a list of incoming and outgoing calls for Teams users, which can be exported to Excel.

    This can be achieved by accessing Teams Admin Center, selecting Analytics, going to Usage Reports, then PTSN & SMS Usage. Choose a date span, run the report, and export it to Excel.


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

JFM_12's avatar
JFM_12
Iron Contributor
Aug 30, 2024
Hello Anthony_Antonacci
Yes thank you.
I have marked it.
Have a great day
JFM_12
Anthony_Antonacci's avatar
Anthony_Antonacci
Copper Contributor
Aug 31, 2024
As you Mentioned in a earlier post, this doesn't list the internal calls.
I found Internal calls under each user under "calls and meetings" but there is no export button (plus i have to choose each user individually.

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