Forum Discussion
Paul_Hetherington
Dec 01, 2021Copper Contributor
Error when opening file in Teams Browser
When I try to open a file within teams, I get the below message with an error I can't find anything about online. Is anyone else having this problem / know how it can be fixed? Our current workaround is opening the file directly in the Excel Application, but most of our users navigate directly through Teams so this is problematic.
- Is this only applicable to this certain file, all excels or all files?
Can you open it in excel Online? Might be that the file contains information, macros etc that aren’t supported in the online version (which are used by Teams as well)
Adam- Paul_HetheringtonCopper ContributorIt's this specific file, other files are fine. I cannot open it in excel online either, it only works in the app. It does have macros, but they've been there and working fine since before this error occurred. I created a test file and entered a replica macro, and that opened up fine in excel online & teams.
It is as if the Microsoft gods have specifically chosen to smite our most critical file.- Sounds like someone made an edit it doesn't like somewhere. Or an update to the online viewer messed it up. I would look into version history back a version or so and see if it opens online. If it does, then you know someone added something in there recently that caused the hiccup or if it's on office online bug.
You could also always try save as to a new file with different name or something just to see if it matters at all, doubtful, but you never know, maybe something cached on the file that's messy.