Forum Discussion
Error message : no access to the documents in my organization
People in my organization and guests are having problems accessing documents on Teams. The message : "Something went wrong. Please try again or refresh the page (with the melted ice cream)" (see ima...
Unfortunately no way to fix this problem...does it also happen when you access Teams through the browser? By the way, try to clean the Teams client cache to see if that solves the problem: https://sysadmin-central.com/2021/04/28/how-to-clear-the-microsoft-teams-cache/