Forum Discussion
diogo_cerqueira
Mar 19, 2020Copper Contributor
Does Microsoft Teams Free require a Professional OneDrive account?
I am trying to share files for Microsoft teams that have 2 GB of user, but when sending it does not authorize and indicates that it has a professional OneDrive account.
Mar 19, 2020
Hi diogo_cerqueira
See here
https://support.office.com/en-us/article/Differences-between-Microsoft-Teams-and-Microsoft-Teams-free-0b69cf39-eb52-49af-b255-60d46fdf8a9c
Teams free contains several limitations and isn't the full experience. If you are seeing notifications that what you are trying to do is limited then it is advised to convert to a full Office 365 licence. The cheapest one for Teams would be Office 365 Business Essentials
https://products.office.com/en-gb/business/office-365-business-essentials?activetab=pivot%3aoverviewtab
Hope that answers your question
Best, Chris
See here
https://support.office.com/en-us/article/Differences-between-Microsoft-Teams-and-Microsoft-Teams-free-0b69cf39-eb52-49af-b255-60d46fdf8a9c
Teams free contains several limitations and isn't the full experience. If you are seeing notifications that what you are trying to do is limited then it is advised to convert to a full Office 365 licence. The cheapest one for Teams would be Office 365 Business Essentials
https://products.office.com/en-gb/business/office-365-business-essentials?activetab=pivot%3aoverviewtab
Hope that answers your question
Best, Chris
diogo_cerqueira
Mar 19, 2020Copper Contributor
As you can see (I apologize for the images in Portuguese), but sending files is not allowed. There is an error in the Teams application programming that does not correspond to the published plan.
- Mar 19, 2020Hmm, another article I have found has a solution to this
https://techcommunity.microsoft.com/t5/microsoft-teams/unable-to-access-files-in-a-new-team/m-p/760106#M35120
Can you try that and let me know how you get on? Otherwise if it doesn't resolve it continue with the wait to see if it self resolves, the workaround suggested above or a ticket
Best, Chris- diogo_cerqueiraMar 20, 2020Copper Contributor
I've tried this solution and it still doesn't work. It already contains the microsoft support department several times and never manages to solve the problem and still does not know the microsoft Teams within microsoft support. I am tired of having no solution, I will probably use another application.
- Mar 19, 2020Ok, think I got it from the screenshots
It looks to be a problem with OneDrive within this Teams Free deployment. If you have the same issue on the web version (https://teams.microsoft.com) then I would open a support ticket ASAP to get this fixed
As a workaround you could set up a Team for the people you are chatting with and then post the file there - this uses sharepoint not onedrive
Hope that answers your question
Best, Chris