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DannyVLRS's avatar
DannyVLRS
Brass Contributor
Jul 01, 2019
Solved

Display online status next to name in Outlook Greyed Out

In Outlook you can see the availability of users next to their name thanks to Lync Skype Teams etc  This has disappeared for two users and I have not been able to find a fix. It's greyed out in O...
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How-to
microsoft teams
  • DannyVLRS's avatar
    DannyVLRS
    Jul 09, 2019

    It is not effecting all users which was/is the aggravating part

    Installed but did not login to skype for business Free/Busy Jellybeans in Outlook showed up but did not sync

     

    Changed 

    Computer\HKEY_CURRENT_USER\Software\IM Providers

    Changed DefaultIMAPP Value to Teams

    Fixed :) Bit of a cheap and nasty fix but it will do until hopefully next update that will address this issues

    ChrisWebbTech 

Suman705's avatar
Suman705
Copper Contributor
Aug 12, 2021

DannyVLRS 

You can go to file > options > addins > Go 

Check microsoft teams / skype has a check mark or not

If not click, check that option and click on okay 

Close outlook and re-open 

Once it is re-open check 

then you will have the option to check 

If not then you have to add the addin 

 

Basically your outlook needs to be synchronized with teams/ Skype, Thats when Display online status next to name will be available. 

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