Forum Discussion
Display online status next to name in Outlook Greyed Out
- Jul 09, 2019
It is not effecting all users which was/is the aggravating part
Installed but did not login to skype for business Free/Busy Jellybeans in Outlook showed up but did not sync
Changed
Computer\HKEY_CURRENT_USER\Software\IM Providers
Changed DefaultIMAPP Value to Teams
Fixed :) Bit of a cheap and nasty fix but it will do until hopefully next update that will address this issues
Just found a way as a workaround to solve this issue. I've tested it on my environment: Windows 10 1809 & Office 365 64 bit & Teams, it's working fine.
My steps:
1. Install the Skype for Business. Not need to login, just install it.
2. Modify the registry - 'Computer\HKEY_CURRENT_USER\Software\IM Providers\Communicator', empty every keys, except the 'Default'.
3. Maybe need to reboot.
Then the presence icon will be working fine.
Anyway, this just a workaround for me, cause I have to install the Skype for Business, even I didn't need it. And I guess Microsoft is still working on fix this issue.
Reference link:
https://docs.microsoft.com/en-us/microsoftteams/presence-admins
- Priyan_Thusitha_RathnaDec 05, 2019Copper ContributorThese Steps are working Thanks.
- RonaldvdMeerDec 05, 2019Iron Contributor
No they don't. This probably only will work if Skype for Business is installed.
So this is not the solution.
- Priyan_Thusitha_RathnaDec 05, 2019Copper ContributorIt's greyed out in Outlook: File > Options > People and inTeams: Settings >Register Teams as the chat app for Office the option is already selected.Registry settings is already selected as teamsComputer\HKEY_CURRENT_USER\Software\IM ProvidersChange the name to Lync and