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Delete SIP Device
Hi there a way to delete a unused sip device in the teams admin console? I don't see any option to delete a device in that section.
I've been looking for this too, but it doesn't exist yet. Just had a response from MS, its due Q2/CY22.
Common sense would have been to include this from the outset, but...Microsoft...
Shenanigans on this. You cannot log into a Teams SIP Gateway phone on another tenant. I have phones on lab environment I want to move to production but cannot with this issue. When you login with the PIN nothing happens on the phone at all. I can log in with the old tenant just fine but cannot use a different one at all.
With no way to delete a device from a tenant it is stuck there until Microsoft figures out to remove them.
I have onboarded number of phones without deleting the old entry, it will not stop you to onboard a new device, only problem will be that you will see stale entry in Admin center.
Do a factory reset on the phone and follow the steps as mentioned in the below link https://learn.microsoft.com/en-us/microsoftteams/sip-gateway-configure
New feature for deleting unwanted entries will come in Q1 2023.
Do a factory reset on the phone and follow the steps as mentioned in the below link https://learn.microsoft.com/en-us/microsoftteams/sip-gateway-configure
New feature for deleting unwanted entries will come in Q1 2023.