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M-4corn's avatar
M-4corn
Copper Contributor
Nov 25, 2021

Contacts sync on migration

Hallo Community,

 

my users keep asking , what happens with the already created contacts in Teams (Islands Mode) when migrating from SfB OnPrem to Teams Only. I did not find a good documentation from Microsoft. Can anyone explain that process and if the contacts get overwritten?

 

Br,

Michael

Calling
microsoft teams
User Interface
  • StevenC365's avatar
    StevenC365
    MVP
    Nov 25, 2021

    M-4corn The existing contacts will remain, but a sync occurs as people move to Teams Only that will bring over any contacts added to SfB.

    • M-4corn's avatar
      M-4corn
      Copper Contributor
      Nov 25, 2021
      Thank you for the reply.
      But what happens to the Contact Groups, if there is a group in SfB & Teams with the same name? Will both be available after the migration to Teams Only?
      • OptimusPrime49's avatar
        OptimusPrime49
        Copper Contributor
        Aug 29, 2022
        Yes, both contacts group will still be available in Teams Only mode. If the contact group name in SfB is same as in Teams (Contacts created while it is in island mode) then contacts will merge within that same Contact Group. If the Contact Group names are different in SfB and Teams then both Contacts groups will be available once users are migrated from SfB to Teams Only mode.

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