Forum Discussion
MTSBob
Aug 31, 2020Steel Contributor
Contact management on Poly's Teams native desk phone
Trying to understand contact management/speed dial support using a Poly CCX 400 native Teams desk phone, running latest Teams firmware. Under "Calls/Favorites", the contact list is empty, despite ...
BossHoss
Nov 03, 2023Copper Contributor
MTSBob Hi Bob.....have you made any progress on this issue yet? I can log into the Teams client with the phone account credentials and add ONLY contacts found in AD. I can add external contacts as speed dials only from the call log, but I cannot add additional information like name, organization, etc.