Forum Discussion
Closed Caption doesn't work for some users
We are trying to figure out why only our admins have closed captioning available. We have a person who is deaf and we really need this (especially with the working from home right now). In Teams...
stellarIT following this! We have some issues with live closed caption too. The option doesn't seem to be available at all, although enabled on the tenancy. Some users report that they used to see the option, but that they can't see it anymore. We have raised a call with Microsoft and waiting to hear back. I wonder if this experience has anything to do with the fact that it is just a preview feature and not yet fully rolled out.