Forum Discussion
jon0881
Nov 24, 2020Copper Contributor
Clear Teams Desktop Client Cache
Hi, We are migrating users from Islands mode to Teams Only. The plan is to move 20k users but we have found in a very small pilot that the desktop client doesnt receive new external messages or m...
StevenC365
Nov 24, 2020MVP
jon0881 Clearing the cache will speed things up in a migration, but typically people just wait and let it happen over the next couple of days. Getting users to log out and back in to Teams will also make it refresh typically. Last time I was working on an upgrade about 80% of clients updated during the next business day, the rest the day after. We were left with a very small number that didn't switch and managed them through support.
jon0881
Nov 24, 2020Copper Contributor
Our users wouldn’t accept no IM’s for the migration weekend then 2-3 days during the following week. We’ll have to have a clear cache option
- Nov 24, 2020I'd say normally doing a migration on friday the agregations are complete by monday. In some cases not but in my experience in those cases, later on monday