Forum Discussion
chat list function
I can't remember the exact formula, but the time cut off is related to the number of conversations, the aim is to give lists of about 100 conversations whether you talk to lots of people or fewer.
It only effects what's in your view however, once a conversation leaves the list all the history will still be there if you start a conversation again with that person/people. You can also find it using the recently improved search experience.
I'm not sure why it would be beneficial to have a list that grows, this isn't email.
Skype for Business worked in a very different way. Each conversation only lasted a limited amount of time then a copy was persisted into the mailbox under conversation history. Teams is not the same, conversations do not have a start and a stop. There is a copy of each message stored in the mailbox but that's there for eDiscovery purposes, and isn't accessible for the user. The Teams database itself holds the active threads not the mailbox.
The search experience is fine, if there is currently an open incident effecting you tenant then I'm sure Microsoft will be publishing their status investigating it. Do bear in mind that there are 250 million monthly active users for Teams, and search doesn't come up as a major issue often.
but you know as a user, they just care about experience, as individual normal people. they don't care about number, percent, management.
that's why there are web for feedback and you know sometimes uservoice is power
summary:
description: people get more from search than chat list view
confliction: didn't find any KB from Microsoft to explain how these two ways runs
my suggestion is:
1,we can keep the current way, but add a button like" load one month more"
2, or we can just search the information in the chat(don't recommend)
IT create things, to serve normal people, who has power
anyway, thank you Collier,
I will try to find Microsoft KB for "the time cut off is related to the number of conversations, the aim is to give lists of about 100 conversations whether you talk to lots of people or fewer."
let them make vote on usersvoice and feedback portal as usual,
you know people will buy it