Forum Discussion

leninmv2020's avatar
leninmv2020
Copper Contributor
Apr 28, 2020

Chat icon in gray, can't use chat

Chat icon in gray, can't use chat We have problems with chats for meeting members, it appears as chat disabled, we organizers leave the option enabled Who can present? "just me" is supposed to ju...
Chat
meetings
microsoft teams
User Interface
bipinprakash's avatar
bipinprakash
Brass Contributor
Apr 28, 2020

leninmv2020 

 

Hi, 

From what you are describing, it looks like you have chat disabled for guests in your policy and as you pointed out, a bunch of folks seem to be coming in as guests and not as registered users. How are folks being invited to the meeting? Are you just sharing out a link or are they invited to the actual meeting using the calendar as required attendees?

 

Best,

bp

  • leninmv2020's avatar
    leninmv2020
    Copper Contributor
    Apr 29, 2020

    bipinprakash 

     

    Hello good morning, thanks for responding, as I mentioned only 2/14 of a meeting joined as a guest, but the others were members of the team, but I do not understand why this is happening in several teams, there are some errors or problems .. Maybe it has to do with the version of the equipment they use?

    • bipinprakash's avatar
      bipinprakash
      Brass Contributor
      Apr 29, 2020
      Hi,
      I doubt if equipment is the issue. Could you clarify how the 2 users were invited to the meeting? Were they directly invited from the calendar? Were the other 12 users able to chat?
      • leninmv2020's avatar
        leninmv2020
        Copper Contributor
        Apr 29, 2020

        bipinprakash 

         

        Of all the users who entered, 2 entered as guests, but the others entered through the calendar, attached capture of the meeting, I could not see more details because they were children of 5 or 6 years and did not want to interrupt their session.