Forum Discussion
Chat button missing in a Teams Meeting?
Annoying for you! 4BobRandall A couple of things i'd suggest...
1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.
If a chat is linked to a Team or channel - only the members get the chat.
If it's a stand alone Teams meeting then everyone invited can see and post in the chat.
We're trying to run training sessions with an external organisation. We've had the disappearing or dimmed-out chat button before and it comes up with a message telling people that they need to be members of the team. So this time we went through all the palaver of making the guests part of the appropriate team. The button is still absent or dimmed-out for the guests.
We have also been running sessions with external people and we've found that the experience is very limited for those who don't have a Microsoft Teams account.
The only aspects we can rely on is audio and visual.
Some features are only available to those with the desktop application. This includes the 'raise hand' feature, background blur and adding background images.
Chat in Teams is something we thought would be accessible to everyone, but like you we've had users telling us it's not in their menu bar! We assume this is a limitation of the device they are using or the browser application.
Teams is currently available for free so if users do 'sign up' they will have better features.
Do note that the external users email address will show to others inside Teams, we've had to be very careful of this due to the nature of our work and general data protection regulations.
I faced the issue with chat today while connect using the Teams desktop app. we have more than 100 people in the meeting and it worked after I rejoin the meeting after some time.
